INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, you will receive the same product that you see in the picture. We sell licenses of original corporate programs, and the pictures displayed represent the actual product you will receive.

Where can I view my sales receipt?

After completing your purchase, we will send your sales receipt to the email address associated with your order. Please check your email inbox, including the spam or junk folder, for the receipt. If you are unable to locate it, please contact our customer support, and they will assist you in retrieving the sales receipt.

How can I return an item?

We do not accept returns for our licenses. However, if you encounter any issues with the license you have purchased, we are committed to helping you resolve them. Please reach out to our customer support team, and they will assist you in resolving any problems you may have encountered.

Will you restock items indicated as "out of stock"?

Unfortunately, we do not restock items that are indicated as "out of stock." However, if you have a specific program request, you can send us a message through the website or other communication channels, and we will do our best to meet your needs.

What is the timeframe for refunds if there is an error in the licenses?

If we confirm that there is an error in our licenses, we will refund the amount paid within three days from the date of purchase. Please note that once the license is activated or downloaded, we disclaim our responsibility for any further issues.

How are license codes delivered to customers?

We send license codes via email to ensure security and avoid hackers and cyber attacks. Once your purchase is complete, you will receive the license code in your email. Please check your inbox, including the spam or junk folder, for the email containing the license code.

How do you ensure the quality and safety of your products?

We sell licenses of original corporate programs that are not cracked or have patches. This ensures the quality and safety of our products for our customers. We prioritize providing genuine licenses to ensure optimal performance and reliability.

Do you offer support for activating and installing the licenses?

Yes, we provide support for activating and installing the licenses. We recommend activating the license and installing it on your device as soon as you receive it. If you encounter any issues during the activation or installation process, please reach out to our customer support team, and they will assist you.

How do I provide feedback on my experience?

We value your opinions and suggestions. You can share your feedback with us on the website or through other communication channels. We appreciate positive feedback from satisfied customers who have successfully activated and used our licenses. Your feedback helps us improve our services to better meet your needs.

What should I do if I have a specific program request?

If you have a specific program request, you can send us a message on the website or through the attached means of communication. Our team will make an effort to meet your needs and provide the requested program if possible

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

Email us : contact@mrsofta.com